Leader Development, Learning Agility, and the Army Profession
Col. Brian J. Reed, U.S. Army, PhD
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This paper outlines a model for leader development anchored in learning agility and the notion that learning-agile leaders apply previous learning and embrace new learning in novel or ill-defined environments. The methods of training for the versatile performance of future leaders must be maintained and encouraged to ensure that those men and women are well able to navigate the unknown and unpredictable battlefields of the twenty-first century. Leadership, according to the author, entails the repetitive exercise of discretionary judgments—all highly moral in nature—and represents the core function of the Army professional’s military art. At both the higher and lower levels of unit command, the Army must be able to trust officers with the task of making decisions in uncertain situations. The profession is maintained by leaders who invest themselves and the resources of the profession to develop future leaders at all levels. Learning-agile leaders are adaptable, seeing actions that are different from the norm and readjusting in an appropriate manner. If mission command is the operating principle for the Army in the context of today’s operational environment, says the author, then adaptable leaders are an absolute necessity. Leader development systems must enhance and maximize every soldier’s motivation and ability to develop, and the overall Army culture must be supportive of such a process. The author states definitively that this leader development approach must become a part of the very fabric of the Army organization—engrained in institutional systems, highlighted in Army education and training, and reinforced in the personnel assignment process. Leader development is an investment required to maintain the Army as a profession.
Previously published as Brian J. Reed, “Leader Development, Learning Agility and the Army Profession, Association of the U.S. Army, Institute of Land Warfare, The Land Warfare Papers no. 92 (October 2012). Used with permission by the Institute of Land Warfare.
A day after being sworn in as the new Army Chief of Staff, General Raymond T. Odierno laid out some priorities for his tenure. … Future leaders must be adaptable, agile and able to operate in a threat environment that includes a combination of regular warfare,irregular warfare, terrorist activity and criminality.
—Todd C. Lopez, “Soldiers Top Priority for the New CSA”
Soldiers must … be trained, equipped and trusted to operate autonomously. … Such leaders must be able to recognize change and then lead others through that change. They must empower subordinates and create an environment where leaders are allowed to grow.
—Lance Bacon, “A Tested Top Warrior”
For the military, operational environments are a composite of the conditions, circumstances, and influences that affect capabilities and decisions and include all enemy, friendly, and neutral systems as well as the physical environment, governance, local resources, culture, and technology.1 Such environments require leaders who are adaptive and agile and are able to make ethical, informed decisions efficiently and effectively. Current Army doctrine calls for “mission command,” “task and purpose,” and “intent-based” orders to guide the execution of military operations. The premise behind such concepts is that we expect trained and resourced leaders to operate within broadly defined boundaries and, armed with the commander’s intent, to successfully accomplish a large variety of missions. The Army’s emphasis is on decentralized execution based on mission orders. Appropriately, the focus is on the purpose of the operation rather than on the details of how to perform the assigned task.2 This calls for ethical, adaptable leaders.
Anecdotally, many Army leaders would agree with the preceding paragraph. Those who have spent time in either Afghanistan or Iraq, and have worked within an enormous area of operations, understand that subordinate leaders need to be resourced and entrusted to make decisions and operate many, many miles from the unit’s higher command. This demands decentralized execution based on mission orders. Such a concept is not new. This is similar to how units (Allied and German) conducted operations in World War II. The scale of the battlefield and the limitations in communication technology made this a necessity. Combat operations in Korea were conducted along the same lines. Arguably, it was with the war in Vietnam that there was a shift in how commanders exerted command and control. The advent of the helicopter and technological advances in communications gave commanders the ability to garner close to “real time” situational awareness and thereby exert greater, centralized control of subordinate units.
After Vietnam, the Army’s focus was on Cold War operations with a relatively predictable enemy. The expected nature of the European battlefield—one large campaign with multiple units involved side by side along a broad front—made it essential to centralize and efficiently manage various elements of combat power.3 Subordinate units collected information to support senior commanders’ decisions; rarely did the reverse occur. Most assets and most of the capability to analyze the information they gathered resided at division headquarters and higher. Similar arrangements governed the operational planning and employment of artillery, aviation, transportation and a host of other assets. A centralized battlefield required a centralized Army.4
Unlike the relatively stable and predictable environment of the late Cold War, today’s battlefields evolve rapidly. They differ greatly from place to place and from one time to another. The luxury of being able to predict problems that units will face is gone, as is the ability to work out the best solutions in advance.5 For example, a brigade commander in the post-9/11 operational environment has an enormous and complex fighting organization, complete with multiple and competing tasks. Units are spread over hundreds of miles. Company operations run from combat outposts and must be nested with the brigade commander’s intent (two command levels up). Clearly, the brigade commander cannot be physically present everywhere to ensure that company commanders are operating within that intent. Present-day communication platforms allow higher commanders to access close-to-real-time information on friendly force disposition, and increasing requirements for pre-mission approval and post-mission debriefings add to the commander’s situational awareness. In reality, however, given the dispersion of forces and the constraints of terrain, weather, and other battlefield factors, the brigade commander must trust subordinate leaders to conduct operations within the stated intent and to exercise decentralized decision making within the complexity of the operational environment. This is mission command.
Mission command demands that when necessary, unit leadership should coordinate and act together even without receiving specific direction from above. The result will be an evolving leadership style that requires leaders and commanders to focus their attention downward and outward onto the battlefield.6 The adaptation of mission command increases demands for responsibility and innovation at all levels. These demands place a greater premium on (1) adaptability to emergent situations; (2) operating with and within joint, interagency, and multinational organizations; (3) rapid responsiveness; and (4) the mental and physical agility to capitalize on opportunities in the field.7 Key to the Army’s adjustment is the ability to support leader development and empowering adaptability in individuals for operations in the current and future complex environment.
Leaders do not automatically “learn” about mission command. It is not something that simply happens to them, at either the higher or lower levels of unit command. It needs to be how the Army does business all of the time. During home station operations, mission orders and decentralized execution should be the modus operandi. If the Army is going to trust junior leaders to make critical decisions on an isolated outpost, they must be trusted to make similar decisions during training and normal, routine operations at home station.
Equally important is how such a mission command approach is engrained in institutional leader development systems. Mission command is not a concept solely within the purview of the operational force. Such an approach needs to be part of the very fabric of the Army organization, taught and highlighted in Army education and training and reinforced in the personnel assignment process. Specific broadening assignments that allow for personal, educational, and developmental opportunities would result in more effective leaders in this increasingly complex operational environment. Traditionally, the Army culture values and rewards those junior leaders who have extensive amounts of time in the tactical arena. Such positions are key to the development of effective tactical commanders. In this changing world, however, education and broadening experiences are instrumental to developing imaginative operational and strategic leaders, those who will master the current and emerging domestic and global complexities.8
The Profession and Adaptable Leaders
When thinking of professions, the coins of the realm are often considered to be expertise and the knowledge underlying it.9 More so than with other occupations, a profession focuses on generating expert knowledge and the ability of its members to apply that expertise to new situations. Medical professionals perfect medical techniques to apply to patients, attorneys apply legal expertise in courtrooms, and the military develops new technologies, capabilities, and strategies to provide for the common defense.10 Such professional expertise is ultimately validated by the client and forms the basis for the trust between the profession and the society served. Furthermore, the success in the professional application of expertise results from effective and ethical application.11
To call an occupation a profession is usually to make a positive normative judgment about the work being done—work required for the well-being of society.12 Such work is compared to particular standards that prescribe how professional activities ought to be done if they are good. For the Army Profession, three prescriptive factors mark the normative expectations of the profession: expertise that occurs through a system of professional development, education, and training; jurisdiction within which expert knowledge is applied; and legitimacy that is a result of the unquestioned trust between the Army Profession and the society it serves.13 Because of its responsibility for wielding deadly force to defend the Nation and the Constitution, the Army Profession has developed throughout the course of its history an ethic that provides the objective norms and standards for the behavior of the profession and its members. Influenced by American society and the Army professionals themselves, the ethic requires that members transcend the norms of the pack, particularly when under chaotic and stressful situations such as those that exist in combat.14
Fifteen years ago, references to counterinsurgency in Afghanistan and Iraq, modular brigades, mission command, combat outposts, and the like would have been virtually meaningless to many, if not all, in the Army.15 Today, these references are recognizable to most and represent just a handful of the important influences on the Army over the past several years. In the face of the evolving nature of the battlefield, repeated deployments and force structure and budget decisions, the Army has demonstrated great strengths in some areas, yet struggles in others. With this as the backdrop, the Army leadership directed a review of the Army Profession and determined that it is “essential that we take a hard look at ourselves to ensure we understand what we have been through over the past nine years, how we have changed, and how we must adapt to succeed in an era of persistent conflict.”16
Within this context, the current Army Profession campaign has identified a hallmark of the Army professional to be the “repetitive exercise of discretionary judgments, all highly moral in nature. … [T]his represents the core function of the Army professional’s military art, whether leading a patrol in combat or making a major policy or budget decision in the Pentagon.”17 Furthermore, it is the Professional Ethic that governs the culture, and thus the actions, of the professional. The ethic is the means of motivation and self-control and derives its substance from three primary sources: (1) functional imperatives of the profession; (2) national values, beliefs, and norms; and (3) international laws and treaties.18 While the Professional Ethic treats mission accomplishment as a moral imperative, it also recognizes the moral and legal limitations that shape our judgment regarding the application of military force.19
The Army professional demonstrates leadership in volatile, uncertain, complex, and ambiguous situations within a framework of standards for conduct and performance. If the Army is a profession then the individuals in that profession are experts. The Army professional possesses expert knowledge that is manifested as unique skills of the individual and within units. The repetitive exercise of discretionary judgments is one of those skills.
The expertise to make discretionary judgments is rooted in the professional’s ability to be adaptable as a leader. As Gen. Odierno has stated, Army leaders must be adaptable. This adaptability is a component of the expert skill set of the Army professional. Adaptability entails “cognitive and behavioral capabilities with regard to (1) maintaining situational awareness and recognizing when behavioral changes are needed … (2) changing behavior in a way that produces more effective organizational functioning, and (3) evaluating the outcome and making further adjustments, as needed, to achieve the desired results.”20 To be adaptable requires leaders to make an effective change in response to an altered situation. It is the ability of leaders to see actions that are different from the norm and to adjust appropriately. The implications of adaptive leadership for individual leaders entail a shift from centralized top-down authority, which emphasizes control and directed actions, to a process more about creativity, adaptation, indirect and multidirectional control or, within the framework of today’s operational environments, decentralized execution, mission command, and intent-based orders.21
Leadership can be thought of as a social process that reflects the interactive nature of social network dynamics that occur among people in an organizational context.22 Such a context is influenced by factors that complicate the operational environment in which the professional exists. Furthermore, leadership includes attention to common goals. Leaders and followers have a mutual purpose. Attention to common goals gives leadership an ethical underpinning because it stresses the need for leaders to work with followers to achieve selected goals.23 Stressing mutuality lessens the possibility that leaders might act toward followers in ways that are forced or unethical.24
Leadership does not happen automatically and certainly one’s ability to exercise discretionary judgments adaptively is not necessarily a routine action. In this regard, leadership, or more precisely leading, as a micro-level phenomenon, is a process of individual influence that reflects the cognitive and behavioral complexity of individual leaders.25 More to the point, this process of leadership with its “cognitive and behavioral complexity” can be learned.
Creating, developing, and maintaining this expert knowledge and embedding it in members of the profession is critical. This expertise includes how to maximize the effectiveness of the Army’s people. It also includes professional development and engagement in academic fields relevant to Army training and education.26 The Army’s jurisdiction in which to exercise this expertise is ultimately legitimized by the demands of society as voiced by its civilian leaders.27 Leadership, as one category of the Army professional’s expert knowledge, is applied in a jurisdiction ultimately defined by society but negotiated between Army and civilian leaders.
Since the Army professional is now required to be far more adaptable to changing conditions than ever before, finding ways and means to support this newer and more demanding necessity is paramount. One such support is the comparatively new construct in organizational and leadership research called learning agility—that is, the ability to apply previous learning and/or embrace learning in new, novel, or ill-defined environments.28
The expertise—or unique skill—of the Army professional to ethically exercise discretionary judgments can be acquired through learning agility. Adaptability is an action and is, therefore, an outcome of learning agility.29 Individuals and/or organizations cannot be adaptive without the capacity for continuous learning.30 People learn from experiences that force them to step up and lead, preferably requiring them to stretch their capabilities and move beyond experiences to be effective. Such experiences can be understood as crucible or trigger events—that is, transformative events that generate a learning point resulting in a script for further action in like circumstances. A range of such events can occur at any time during the course of one’s life. If interpreted and processed, such trigger events will stimulate further leader development, as well as produce perhaps a new way of approaching a particular leadership issue, opportunity, challenge, or problem.31
Learning agility is enhanced by three types of behaviors: (1) seeking—looking for new learning opportunities and ways of doing things, particularly in areas where success is uncertain; (2) performing—being able to manage oneself in challenging situations and dealing with new situations in a way that maximizes performance; and (3) reflecting—thinking about experiences to surface critical information. However, there are also potential behavioral derailers that may have an impact on one’s ability to do the above: risk aversion, which prevents an individual from seeking out new opportunities that may guarantee success but will ultimately inhibit learning; and defensiveness, which prevents an individual’s ability to manage effectively new situations or biases the way one thinks about past experiences.32
For learning agility to be effective, conditions should exist within the organizational culture that will foster (enhance, not derail) such learning. In other words, the individual behaviors described in the preceding paragraph must also be manifested in the organization’s culture. Organizational cultures are created by leaders, and one of the most decisive functions of leadership may well be the creation and management of this culture. Considering Edgar Schein’s seminal work on organizational culture, the term “culture” is reserved for the deeper level of basic assumptions and beliefs that are shared by members of an organization, that operate unconsciously and that define in a basic “taken-for-granted” fashion an organization’s view of itself and its environment. These assumptions and beliefs are learned responses to a group’s problems of survival in its external environment and its problems of internal integration. They come to be taken for granted because they solve those problems repeatedly and reliably. This deeper level of assumptions is to be distinguished from the “artifacts” and “values” that are manifestations or surface levels of the culture but not the essence of the culture.33 Therefore, it is not satisfactory for leaders to simply state that the organization supports those behaviors that foster learning agility and discourages those that derail learning agility. Such espoused beliefs are superficial unless they are grounded in the underlying assumptions of the organization.
Leader Developmental Readiness
The developmental readiness of an individual is an important precondition for learning agility to effectively result in an adaptive leader’s ethical application of discretionary judgments. Leader developmental readiness is a combination of one’s motivation and ability. A leader’s motivation to develop “is promoted through interest and goals, learning goal orientation and developmental efficacy,” while a leader’s ability to develop “is promoted through self-awareness, self-complexity and meta-cognitive ability.”34 Leaders with higher levels of developmental readiness will be better able to reflect upon and make meaning out of events, challenges, and/or opportunities that can stimulate and accelerate positive leader development, thus resulting in a more powerful experience during the learning agility process.35
Of the individual differences promoting motivation to develop, research suggests that to engage intently in learning opportunities intrinsic motivation is necessary, which in turn requires tapping into one’s interests and goals.36 Furthermore, an individual with a high learning goal orientation will see challenges as a way to improve and develop and will be more accepting of failure in the pursuit of self-development. Finally, the third motivational component, developmental efficacy, represents a leader’s level of confidence that he or she can develop and successfully employ the knowledge, skills, and abilities that are required in certain leadership contexts.
The first component promoting an individual’s ability to develop self-awareness is characterized by one’s ability to reflect and use patterns of thinking and emotion in an open, positive, and learning-oriented manner that facilitates new learning.37 In turn, self-complexity represents how a leader differentiates as well as integrates various sources and types of information. More complex leaders have more cognitive capacity with which to process, interpret, and appropriate new developmental experiences. The last ability component, meta-cognitive ability, facilitates “second order” thinking and allows for a much deeper examination (beyond reflection) of one’s own theory of leadership and to consider and make amendments to the theory on the basis of new experiences.
For the individual to be developmentally ready, the setting and context for positive leader development to occur and flourish must be established in the organizational culture. This culture must be supportive of leader development systems that promote developmental readiness. Enhancing leaders’ levels of developmental readiness in the organization will prepare them to develop more fully from both planned developmental events and unplanned fortuitous events (the very type of events linked to learning agility).38 Furthermore, as the individual leader’s readiness increases, so too does the organization’s culture for development. Leaders influence the leader development systems that their followers experience in organizations. Thus, to the extent that the leader is positive about and personally models development, it is more likely that he or she will promote positive development in others.39
A Model for Development
The figure above represents the theoretical construct outlined above. In short, high leader developmental readiness is comprised of one’s increased motivation and ability to develop. This promotes learning agile leaders—that is, leaders with an increased ability to apply previous learning and/or embrace learning in new, novel or ill-defined environments and who seek, perform, reflect and are not risk averse or defensive. The organizational culture moderates the link between developmental readiness and learning agility and whether this succeeds or fails. Finally, learning agility results in adaptable leaders.
To be effective, Army leader development systems must capitalize on one’s motivation and ability to develop as a leader. This cannot be isolated to platoons, companies, battalions, etc., but instead must be manifested throughout the depth and breadth of the Army Profession. Motivated and armed with the ability to develop as leaders, we can now grow learning-agile leaders. Such leaders are adaptable and able to exercise discretionary judgments ethically in a volatile, uncertain, complex, and ambiguous operational environment within the framework of the higher command’s intent. This is the hallmark of the Army professional.
Research Questions and Methods
This research project addresses the question: Are Army senior leaders above average with respect to learning agility? The sample includes lieutenant colonel/O5-level leaders and above and Department of the Army (DA) civilian equivalents. Snowball sampling to collect the survey data resulted in a sample size of eighty-nine respondents, who accessed the survey online. The survey included several demographic questions and replicated the Warner Burke working group research as closely as possible. A learning agility assessment survey was used which has been demonstrated to be reliable—consistent internally over time. Composed of twenty-nine items, this survey produced scores on the two primary components of learning agility: learning enhancers (seeking, performing, reflecting) and learning derailers (risk aversion, defensiveness).
In addition to the primary research question, three other related questions were considered: (1) Do senior leaders have high leader developmental readiness? (2) Are senior leaders adaptable? And, (3) is the Army’s organizational culture supportive of learning agility? Hannah’s measure of developmental readiness was used to assess the first question.40 This measure consisted of seven survey items for each subcomponent of leader developmental readiness. The self-assessment adaptability measure from Pulakos et al. was used for the second question.41 This measure consisted of eight survey items. Like the learning agility survey questions, the results are self-assessments and reflect what respondents believe about themselves. Finally, for the third question, the qualitative responses from the Army Profession survey were analyzed, specifically considering the questions pertaining to culture and leader development. The Center for the Army Profession and Ethic (CAPE) conducted this research as part of the ongoing campaign on the Army Profession.
Table 1. Sample and Population Comparison
Results and Analysis
Sample composition. The sample consists of eighty-nine respondents, of which 80.9 percent are male and 19.1 percent are female. The majority (75.3 percent) identify their race as white; 12.4 percent identify themselves as black or African American. Colonels make up 72.4 percent of the respondents while 16.1 percent are DA civilian equivalents. The remainder comprises lieutenant colonels and one major. There are no general officers in the sample. The average age of the respondents is forty-four years, and 92 percent of them have a graduate degree. In terms of branch, 43.9 percent are combat arms, 15.9 percent are combat support, and 40.2 percent are combat service support. Finally, the majority of the respondents have been deployed. When asked the number of months they have been deployed since 11 September 2001 in support of combat operations in Iraq or Afghanistan, 22.5 percent indicated that they were deployed for more than twenty-four months, while 24.7 percent had been deployed between twelve and twenty-three months; 20.2 percent of the respondents had never deployed.
Table 2. Learning Enhancer Scores
Given that over 70 percent of the sample identified as colonels, the active colonel population was used to assess the representativeness of the sample. There are 4,471 colonels on active duty.42 Women are overrepresented in this sample, but it is fairly representative when compared to the percentages of men and women in the Armed forces as a whole.43 In terms of race, branch, and education, the sample is fairly representative. (With respect to numbers deployed since 9/11, the category of more than twenty-four months deployed is overrepresented, but these numbers are fairly representative in the other categories.) Overall, the sample is generally representative of the population and will permit one to draw some inferences from the findings. The sample and population comparisons are represented in table 1.
Learning agility. The learning enhancer dimensions represent those behaviors that demonstrate an appetite for learning (seeking), an ability to manage new and challenging situations (performing), and a willingness to reflect on experience in order to surface learning (reflecting). Table 2 shows the overall respondents’ mean scores for each dimension. Also presented is the range of scores. The higher the mean, the greater the respondents demonstrate that learning enhancer dimension. From the results, it is clear that the respondents demonstrate a high affinity for those behaviors that enhance learning agility. Seeking and performing are the two highest scores; they reflect, respectively, a tendency for these respondents to seek out new learning opportunities and to deal with new situations in a way that maximizes performance. Reflecting is the lowest score; this indicates that the respondents are less likely, compared to the other dimensions, to think about experiences to surface critical information.
The power of reflection should not be understated; a low score could be a reason for concern. Reflective observation, or learning by reflecting, entails observing carefully before making judgments, viewing issues from different perspectives, and looking for the meaning of things.44 One needs to connect the conceptual with the concrete experience to make learning meaningful. This is done through active reflection. The conceptual, or abstract, is what one reads and thinks. The concrete is what one sees, feels, or touches—the experience.
To truly make the reflection active involves interaction with others and can be facilitated through a process of description, interpretation, and evaluation and knowledge: description is what you observe; interpretation is how you judge what you see; and evaluation and knowledge are what knowledge you bring to your interpretation and evaluation or what you need to know to improve your interpretation and evaluation. Reflection is therefore systematic, rigorous, and disciplined. It is not simply “thinking” about an experience. Reflection as a meaning-making process moves the learner from one experience to the next with a deeper understanding of its relationships with and connections to other experiences and ideas. At the start, however, this requires an attitude on the part of the learner that values the personal and intellectual growth of oneself and others.45
Table 3. Learning Derailer Scores
The derailer dimensions represent behaviors that may impede learning, such as becoming defensive when faced with challenges or given feedback (defensiveness), or seeking only comfortable situations in which success is likely but new learning will be limited (risk aversion). Table 3 presents the results for these dimensions with the possible range of scores and the overall respondents’ mean scores. In this case, the lower score is more desired, as this would indicate the limited impact of those behaviors that impede learning agility. For the respondents, the scores indicate a higher propensity toward these derailing behaviors. In this sample, we see a higher inclination toward defensiveness and those behaviors that prevent one’s ability to manage new situations effectively or bias the way one thinks about past experiences. Also noteworthy is the tendency to be risk averse and therefore not to seek new opportunities for learning at the risk of unassured success.
Table 4. Scores by Branch, Months Deployed, and Gender
Also analyzed were the learning-agility scores for enhancing and derailing behaviors while controlling for several variables. Table 4 shows the results for the behaviors when controlling for branch, months deployed since 11 September 2001, and gender. Of note, when considering branch, combat arms respondents are less likely to display the behaviors that derail learning agility, while combat service support respondents are more likely to exhibit the behaviors that support learning agility. When looking at months deployed, those respondents who have not deployed are less likely to exhibit derailing behaviors (less defensive and less risk averse). In general, deployed respondents are more likely to display enhancing behaviors (more seeking, performing, and reflecting) than the respondents who had not deployed. Finally, women are more reflecting and more risk averse than men.
Table 5 Motivation to Develop
Leader developmental readiness.Leader developmental readiness is a combination of one’s motivation and ability to personally grow and develop. Leaders with higher levels of developmental readiness will be better able to reflect upon and make meaning out of events, challenges, and/or opportunities that can stimulate and accelerate positive leader development. Table 5 presents the mean scores for the respondents’ motivation to develop. This comprises three components: intrinsic interests/goals (desire to grow and develop specifically as a leader), learning goal orientation (incremental mindset and learning-focused growth), and developmental efficacy (perceived ability to learn, grow, and develop). The scores range from one to seven, with a higher score indicating a greater perceived level of motivation. The results indicate that overall the respondents are more intrinsically motivated to develop as leaders when compared to any other component in the model. In contrast, they are less confident that they can develop and successfully employ the knowledge, skills, and abilities in certain leadership contexts.
Table 6. Ability to Develop
Table 6 presents the mean scores for the respondents’ ability to develop. This consists of three components: self-awareness (identity clarity and stability and emotional awareness), complexity (integration and differentiation as well as social and self-complexity), and metacognitive ability (knowledge of cognition and regulation of cognition). The range of scores is from one to seven with a higher score indicating a greater perceived level of ability. The results show that respondents view their ability to develop in each of the components generally the same. In the extremes, they see their ability to differentiate as well as integrate various sources of information as greatest and their ability to think beyond reflection and engage in deeper examination of their experiences as lowest.
Table 7. Adaptability Dimensions
Adaptability.Adaptability was measured across seven dimensions. Table 7 presents the overall mean scores for each of these dimensions; the range of scores is from one to five.
The scores indicate the respondents’ self-assessment of effectiveness within each dimension. The higher score represents a greater perceived level of effectiveness. The results show that the respondents believe they are less effective in handling emergency or crisis situations and most effective in demonstrating cultural adaptability. In general, however, the scores demonstrate a high level of adaptability.
Table 8. Army Culture Focus Group Responses
Organizational culture and leader development. As part of the ongoing Army Profession campaign, CAPE conducted a series of surveys and focus group interviews on a wide range of topics relevant to the campaign. One open-ended question is particularly relevant to this discussion: What do you recommend senior Army leaders do to improve unit/organization culture and climate?46 The 251 colonel/O6 responses to this question were analyzed for those comments that address whether Army culture is supportive of learning agility and leader development in general. Table 8 summarizes the responses with common themes.47
Considering the responses related to learning agility, the respondents recognize the importance of creating an environment that facilitates learning. Candor, initiative, empowerment, sense of self, creative problem-solving, and encouraging differences of opinion are all factors that allow learning agility to flourish. In a culture characterized by such traits, leaders will be more likely to seek, perform, and reflect—and less likely to be defensive and risk averse.
For those responses relevant to leader development, several are assignment-related and speak to the idea of increasing broadening experiences. The respondents indicate the need to increase the diversity of assignments, to include assignments outside of the army and in either the business or academic realm.
There was also an expressed desire to keep quality officers in the institutional Army teaching leadership and other relevant subjects to the next generation of officers. Often these officers are assigned to “non-schoolhouse” positions. Finally, there was a trend to include more multirater feedback in the Army development and evaluation process.
The Army senior leaders who participated in this research are generally representative of the larger population. This allows several inferences with respect to the findings. First, one can infer that Army senior leaders have a perceived high level of leader developmental readiness. They view both their motivation to develop and ability to develop as high (although perceived motivation is higher). Next, senior leaders perceive themselves as adaptable, especially when it pertains to cultural adaptability and creative problem solving.
Finally, for learning agility, Army senior leaders perceive themselves to be high on those behaviors that enhance learning agility (seeking, performing, and reflecting) but also high on those behaviors that potentially derail learning agility (risk aversion and defensiveness). Given that learning agility is the ability to apply previous learning and/or embrace learning in new, novel, or ill-defined environments, the conditions within the Army’s culture may not currently exist to get the most out of this ability. To do this, leaders need to maximize the enhancing behaviors and minimize the derailing behaviors. The responses to the open-ended questions about Army culture show the need to create the conditions for learning and development but point to the Army not being there yet. That the Army is “zero defects” was a common response to the question of what to fix in Army culture. This creates an environment for risk aversion and defensiveness.
The proposed leader development model begins with leader developmental readiness. High leader developmental readiness promotes learning agility in leaders, which results in adaptable leaders. Army culture moderates these linkages, however, and determines to some degree whether development succeeds or fails. This model requires further research in order to truly understand the value of its efficacy. Time and measures of assessment other than self-reporting will provide a more meaningful understanding of the model and will help to clarify direction of causality. The current research suggests, however, that senior leaders have high developmental readiness, they are learning agile—to a point—and they are adaptable. In the eyes of the population assessed in this study, Army culture is currently moderating learning agility in a negative manner by creating the conditions for defensiveness and risk aversion.
The current Army Leader Development Strategy (ALDS) states that the operational environment,
demands that [the Army] develop leaders who understand the context of the factors influencing the military situation, act within that understanding, continually assess and adapt those actions based on the interactions and circumstances of the enemy and environment, consolidate tactical and operational opportunities into strategic aims and be able to effectively transition from one form of operations to another.
The model proposed in this research fits within this strategy, especially as it applies to learning agility. Leaders who are able to apply previous learning and/or embrace new learning are exactly the leaders the ALDS seeks to develop.
The ALDS is anchored in three paradigm shifts.49 The first is the effect of increased complexity and time. Institutional policies and processes optimized for a world of mass and rapid decisive campaigns against predictable peer competitors must adapt to the new norm of uncertainty and protracted conflict. The evidence is only beginning to be amassed, but early results indicate that learning-agile leaders are able to manage themselves in these challenging situations and deal with these new situations in a way that maximizes their performance and that of their subordinates. Second, the effect of decentralization requires the hierarchical Army to match tactical agility with institutional agility and to develop leaders who can create an environment of collaboration and trust to promote adaptation and innovation. This can happen only if there is a culture that minimizes defensiveness and risk aversion, thereby allowing learning-agile leaders to seek out new ways of doing things and reflecting on these new experiences to surface critical information. Finally, with the need to frame ill-structured problems, learning-agile leaders can seek and reflect within a supportive culture to understand a problem and appreciate its complexities before seeking to solve it.
Table 9. Correlations
Limitations and Recommendations for Future Research
There are several limitations with this study for which future research needs to account. First, the sample should be more representative of the larger population to allow for precision in generalizing the findings. Also, all scores on the survey are self-reported. The incorporation of a multirater feedback system (peers, subordinates, supervisors) would provide for a more complete assessment of the survey measures. In addition, a longitudinal study potentially would allow the researcher to assess how and why learning agility, developmental readiness, and adaptability develop over time. Finally, the theoretical model outlines several links between the variables. These propositions are based on the existing research and literature on leader developmental readiness, learning agility, and adaptability. Future research should empirically test these relationships.
Table 9 shows the correlations between learning agility and several variables: leader developmental readiness (motivation to develop and ability to develop), adaptability, number of months deployed since 11 September 2001, number of months with current unit, and number of people supervised. Future research should focus on the significant correlations to further understand how and why these relationships exist and the direction of causality.
Table 10. Theoretical Model Correlations
Table 10 outlines the correlations between the overall learning agility construct and the specific variables in the theoretical model. Again, further research should explore these relationships in more detail.
The purpose of this research is to elicit thought and discussion about current Army leader development systems and the qualities required of Army leaders. The current Army Profession campaign makes the case for a reevaluation and assessment of the Army as a profession and the attributes of the Army professional. Leadership entails the repetitive exercise of discretionary judgments, all highly moral in nature, and represents the core function of the professional’s military art. Discretionary judgments are the coin of the realm in all professions, foremost in the military.50 Leader development is an investment required to maintain the Army as a profession. The profession is maintained by leaders who place high priority on and invest themselves and the resources of the profession to develop professionals and future leaders at all levels.51
The mission of Army leader development is to educate, train, and provide experiences to progressively develop leaders to prevail in full-spectrum operations in a twenty-first century security environment and to lead the Army enterprise.52 This requires a balanced commitment to the three pillars of leader development: training, education, and experience. As part of this process, Army systems must provide leaders with the motivation and the ability to develop, with the focus on developing learning agile leaders. These are the agile, adaptable, and innovative leaders that the Army requires. An uncertain and complex future security environment demands that Army leader development prepares leaders to operate with competence and confidence in ambiguous, frequently changing circumstances.53 These are learning-agile leaders.
Epigraph. Todd C. Lopez, “Soldiers Top Priority for New CSA,” Army News Service, 9 September 2011.
Epigraph. Lance Bacon, “A Tested Top Warrior,” Army Times, 19 September 2011.
- Field Manual 3-0, Operations (Washington, DC: U.S. Government Publishing Office, February 2008).
- Casey Haskins, “A Good Answer to an Obsolete Question: The Army’s Culture and Why It Needs to Change,” U.S. Army War College Fellowship Paper (Carlisle Barracks, PA: 2010).
- Donald E. Vandergriff, One Step Forward, Two Steps Back: Mission Command versus the Army Personnel System, Land Warfare Paper 84 (Arlington, VA: Association of the United States Army, August 2011), accessed 10 April 2017, https://www.ausa.org/sites/default/files/mission-command-versus-army-personnell.pdf.
- Chris Robertson and Sophie Gainey, “Getting Off the Treadmill of Time,” Military Review 89, no. 6 (November–December 2009): 104-8.
- Don M. Snider, “The U.S. Army as a Profession,” chap. 1 in The Future of the Army Profession, eds. Don M. Snider and Lloyd J. Matthews, 2nd ed. (Boston: McGraw-Hill, 2005).
- James Burk, “Expertise, Jurisdiction and Legitimacy of the Military Profession,” chap. 2 in The Future of the Army Profession (2005).
- Snider, “The U.S. Army as a Profession.”
- U.S. Army Training and Doctrine Command (TRADOC), An Army White Paper: the Profession of Arms (Fort Leavenworth, KS: Combined Arms Center, 8 December 2010), accessed 10 April 2017, http://cape.army.mil/repository/white-papers/profession-of-arms-white-paper.pdf.
- Ibid., 1.
- This was previously presented in Don M. Snider and Gayle L. Watkins, “Introduction,” The Future of the Army Profession, 1st ed. (Boston: McGraw-Hill, 2002); TRADOC, An Army White Paper: The Profession of Arms, 5.
- Tony Pfaff, “Military Ethics in Complex Contingencies,” chap. 18 in The Future of the Army Profession (2005).
- Ibid., 410.
- Sean T. Hannah, John T. Eggers, and Peter L. Jennings, “Complex Adaptive Leadership: Defining What Constitutes Effective Leadership for Complex Organizational Contexts,” in Knowledge-Driven Corporation: Complex Creative Destruction, eds. George B. Graen and Joan A. Graen (Charlotte, NC: Information Age Publishing, 2008), 80–81.
- Ibid., 102.
- Peter G. Northouse, Leadership: Theory and Practice, 5th ed. (Los Angeles: SAGE Publications, 2010).
- Ibid., 3.
- Hannah, Eggers, and Jennings, “Complex Adaptive Leadership,” 103.
- Richard Lacquement, “Mapping Army Professional Expertise and Clarifying Jurisdictions of Practice,” chap. 9 in The Future of the Army Profession (2005).
- Ibid., 225.
- Warner W. Burke and Workgroup (Nathan Gerard, Adam Mitchinson, Robert Morris, and Kate Roloff), “Learning Agility Assessment,” unpublished presentation, 2010.
- This has not been empirically tested. I offer this proposition based on my reading and analysis of the existing literature on adaptability and learning agility; this will be the basis for future research.
- Hannah, Eggers, and Jennings, “Complex Adaptive Leadership.”
- Bruce J. Avolio and Sean T. Hannah, “Developmental Readiness: Accelerating Leader Development,” Consulting Psychology Journal: Practice and Research 60, no. 4 (December 2008): 331–47.
- Burke et al., “Learning Agility Assessment.”
- Edgar H. Schein, Organizational Culture and Leadership (San Francisco: Jossey–Bass Publishers, 1985), 6–7.
- Sean T. Hannah and Bruce J. Avolio, “Ready or Not: How do We Accelerate the Developmental Readiness of Leaders?” Journal of Organizational Behavior 31 (November 2010): 1181–87.
- Avolio and Hannah, “Developmental Readiness: Accelerating Leader Development”; this link between developmental readiness and learning agility is not empirically tested. However, I believe it is a reasonable proposition given the behaviors associated with learning agility and the outcomes of increased leader developmental readiness. This is an area for further research.
- Hannah and Avolio, “Ready or Not.”
- Avolio and Hannah, “Developmental Readiness.”
- This measure requires the express permission of Sean Hannah (email@example.com).
- Elaine D. Pulakos et al., “Predicting Adaptive Performance: Further Tests of a Model of Adaptability,” Human Performance 15, no. 4 (2002): 299–323, accessed 10 April 2017, http://www.tandfonline.com/doi/abs/10.1207/S15327043HUP1504_01.
- The Army data are from the Officer Master File, Office of Economic Manpower Analysis, U.S. Military Academy, West Point, NY. The sample includes the current stock of active duty Army lieutenant colonels (O5s) and colonels (O6s), as of 30 September 2011. Branch Grouping: Other includes Judge Advocate General Corps, Chaplain Corps, Medical Corps, Medical Service Corps, Medical Specialist Corps, and Veterinary Corps. Most recent civilian graduate degree type reports the share of officers with at least one civilian graduate degree by type. Most recent civilian graduate degree type indicators are conditional upon having at least one civilian graduate degree (e.g., among colonels with at least one civilian graduate degree, 45.7 percent have a professional graduate degree). Professional degrees include both master and doctoral degrees in professional fields (i.e., health, law, education). Master’s includes the remaining nonprofessional or academic master’s-level degrees. Doctor includes the remaining nonprofessional or PhD degrees.
- Pew Research Center, The Military-Civilian Gap: War and Sacrifice in the Post-9/11 Era (Washington, DC: Pew Social & Demographic Trends, 5 October 2011), accessed 10 April 2017, http://pewresearch.org/pubs/2111/veterans-post-911-wars-iraq-afghanistan-civilian-military-veterans.
- David A. Kolb, Kolb Learning Style Inventory (Philadelphia: Hay Group, 2007).
- Thoughts in this paragraph were gathered from discussions with Dr. Lee Knefelkamp, professor at Teacher’s College, Columbia University.
- From the Army Profession survey conducted by the Center for the Army Profession and Ethic (CAPE). Contact CAPE (http://cape.army.mil/index.html) for more details on survey.
- This is a summary of the responses and is not all-inclusive. Many responses to this question were not relevant to learning agility or leadership. (Not all responses that were relevant to these topics are included here.) Many said the same thing or something similar. I highlighted the common themes.
- TRADOC, A Leader Development Strategy for a 21st Century Army (Fort Leavenworth, KS: Combined Arms Center, 25 November 2009), accessed 10 April 2017, http://www.au.af.mil/au/awc/awcgate/army/army-ldr-dev-strat-25nov2009.pdf.
- TRADOC, An Army White Paper: The Profession of Arms.
- Ibid., 5.
- TRADOC, A Leader Development Strategy for a 21st Century Army.
Col. Brian J. Reed, U.S. Army, PhD, is the brigade tactical officer for the United States Corps of Cadets at the United States Military Academy, West Point, New York. He graduated in 1989 from the U.S. Military Academy at West Point, New York, and was commissioned as an infantry officer. He holds a PhD in sociology from the University of Maryland. His military education includes the U.S. Army Command and General Staff College and a recently completed U.S. Army War College Fellowship at Columbia University. He has served in a variety of command and staff positions, and he has participated in several operational deployments, including tours in support of Operation Iraqi Freedom and Operation Enduring Freedom (Joint Task Force 160–Guantánamo).